Privacy Policy
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This Privacy Policy explains what information is used when you play the mobile game Zziba's Dice Trip (the "Service"), why, who receives it and the choices you have. QUANTUM IX UNITED INC. ("we", "us") is responsible for the Service. The Service is free to play, shows ads and offers optional in-app purchases. You do not need to sign up or sign in to play. On Android, the game creates a random guest ID and sends game results to our server to restore progress. We do not ask for your name, e-mail address or phone number for this guest account.
1. Information used by the Service
- Game data on your device — passport stamps, postcards, souvenirs, dice, coins, gems, tickets, your travel buddy and settings. These items remain on your device. On Android, a copy is also kept on our game server as saved progress (see below) so that you can restore your game.
- Reminder notifications — if you allow them, the game schedules reminders on your device as local notifications (for example when dice are refilled, when a daily reward or event is about to end, or a friendly come-back reminder after a few days away), at most 2 a day and none between 10 pm and 8 am. The notification content is created and scheduled on your device; no notification data, push token or device identifier for notifications is sent to us or to any third party, and we do not use remote push. The game asks for notification permission once, only after you agree in an in-game explanation. You can turn notifications off at any time in the game's settings and in your device's system settings. Notifications are offered only in the languages the game has translated notifications for.
- Anonymous game ID and results (Android only) — on Android, right after you accept the Terms of Use, the game creates a random guest ID and secret on your device for every player, whether or not you use Mission link. It keeps them locally and in Google Block Store, which may back them up to your Google account so progress can be restored after reinstalling or changing phones. The game sends the ID and secret to our game server; the server keeps only a one-way hash of the secret. At the end of each passport stage the game sends its number, whether it was cleared, stars, play time, the country code of the device's language and region setting (not your location) and the time the stage ended. It also sends weekly goal progress and play-time summaries (for each 5-minute period, the seconds you actually played and the number of stages played — time spent on ads, pauses and menus is not counted). The server keeps overall progress and a short inquiry number. It does not send your name, e-mail address, advertising ID, store receipts or payment details (coins, gems and items are sent only as part of saved progress, below).
- Saved progress (Android only) — so you can continue your game after reinstalling the app or changing phones, the game uploads a copy of your game data (cleared stages, stars, coins, gems, dice, passport stamps, postcards, your travel buddy, daily limits and in-game settings such as sound) to our game server, linked to your anonymous game ID. When the data changes it is uploaded at most about once every 10 minutes. After a reinstall the game asks whether to load your saved progress. It does not include your name, e-mail address, advertising ID, store receipts or payment details. The copy is used only to restore your game and is never used to decide mission rewards or points. It is deleted when you use Delete my data in Settings or ask us, and after 24 months without use. If you choose Get restore code in Settings, the game creates a 12-character restore code. We keep only a one-way hash of it, never the code itself; getting a new code cancels the old one, and a code works once. Entering the code on a new phone lets that phone continue with the same anonymous game ID. Anyone who has the code can take over your saved game, so keep it private. Restore attempts are rate-limited using a hashed IP address and an hourly counter that is deleted after a few hours. Delete my data also deletes the code. If you link missions again after reinstalling, saved progress under your previous anonymous game ID is moved to the new one. Saved progress also includes the device model name (for example SM-F721N), so that we can tell which device a save came from, and stage result reports include the amount of stars and coins earned since the previous report, which we use only to check that a saved game is plausible.
- Server texts, settings and notices — after you accept the Terms of Use and Privacy Policy, the game fetches texts, settings and announcements from our game server so that we can fix wording and show notices without an app update. The request contains only the game ID, your device language code and version markers of what the game already has (as with any request, your IP address reaches the server), and no personal data. Whether a notice applies to you (by country or app version) is decided on your device.
- iPhone and iPad — the iPhone version does not create this guest ID, does not offer Mission link and sends nothing to our game server. Your game data stays on your device.
- Mission link (optional, Android only) — if a SuperX account app is installed, you can choose Mission link in the game's Settings and approve the link in that app. A game-specific link ID and progress records (cities cleared, play time and event time, and play-time summaries) are then provided to the SuperX account for mission checking and benefits. Nothing is provided to SuperX unless you approve the link. Purchases, stars and failed-stage results are not provided. Weekly results (the number of clears this week and weekly goals reached) are also provided. These records are sent to the SuperX server for your country (Indonesia, the Philippines or Brazil), where your SuperX account earns points from them; time spent watching ads is not counted. That service keeps them under its own privacy policy. If you link missions, the game also tells our game server when you last played (a “seen” signal, at most once every 30 minutes), and the server passes it on to SuperX so that it can show whether the game is still linked. When you disconnect the game or use Delete my data, the link is also released at SuperX. The game may also check whether the SuperX app is installed; this check happens only on your device and is not sent anywhere.
- Server requests — like other internet requests, requests to our game server reveal your IP address and basic request information. We use this to respond and keep the server secure.
- Advertising data — the Service uses Google AdMob. When an ad is requested, Google receives your device's advertising identifier (on iPhone only if you allow tracking), IP address and the approximate location derived from it, device and app information, and how you interact with ads.
- Purchase data — purchases are processed by Google Play or the Apple App Store. The app receives the product and a transaction identifier on your device so it can deliver the item. We never receive your card or payment details.
- Technical data — the game engine and in-app purchase library from Unity Technologies, including Unity Gaming Services started by that library, may receive technical information such as an installation identifier, device model, app version and performance data to work properly.
- Support e-mails — if you contact us from the game, your e-mail app pre-fills the game version, device model, operating system and language. On Android, it also includes the short inquiry number and the anonymous game ID so that we can find your records; it never includes the secret. We receive this only if you send the message.
2. Why we use it
- to run the Service, deliver purchased items and restore Android game progress — necessary to provide the Service you asked for;
- on Android, to keep your anonymous game ID, results and saved progress (a copy of your game data) on our server so that your progress can be restored after a reinstall or on a new phone and, if you later approve Mission link, results from before you linked can count — necessary to provide the Service;
- to run the mission link you approve — necessary to provide that optional feature;
- to show ads that keep the game free, and to measure ads and prevent ad fraud — our legitimate interest, or your consent where the law requires it (see section 3);
- to fix problems — our legitimate interest;
- to protect mission rewards from abuse — we automatically review play records, such as the time intervals between game result reports, and, only for users who have turned on Mission link, if automated manipulation is suspected we may withhold the benefits (such as points) of Mission link — our legitimate interest;
- to answer your requests and comply with the law.
3. Advertising and your choices
- EEA, UK and Switzerland — before personalised ads are shown, the Service asks for your consent through Google's consent form. You can change your choice at any time with the Ad privacy choices button in the game's Settings. This button appears only in regions where the law requires it.
- United States — in states with privacy laws (for example California), using ad data for personalised ads can count as "selling" or "sharing" personal information. You can opt out at any time with the device controls below: choose "Ask App Not to Track" on iPhone, or delete your advertising ID on Android. After that you will see only non-personalised ads. Where Google's consent tool offers it in your state, the Ad privacy choices button in the game's Settings also lets you opt out.
- iPhone and iPad — the Service asks for permission through Apple's App Tracking Transparency before any tracking. If you choose "Ask App Not to Track", your advertising identifier is not used, no ad-consent form is shown and only non-personalised ads are requested. You can change this in iOS Settings → Privacy & Security → Tracking.
- Android — you can delete or reset your advertising ID in your device settings (usually Settings → Google → Ads or Settings → Privacy → Ads).
- The Passport Pass turns off the ads shown between stages. Rewarded ads remain available if you choose to watch them.
Non-personalised ads are still based on context such as the app and your approximate location, and Google still uses some data to measure ads and prevent fraud. Learn more in How Google uses information from sites or apps that use its services.
4. Who receives information
We do not sell your personal information for money and we do not share it with data brokers. Information goes only to these providers, each for the purpose listed:
| Recipient | Purpose | Information | Location |
|---|---|---|---|
| Google LLC (AdMob) | Show and measure ads, prevent ad fraud | Advertising ID, IP address, approximate location, device and app information, ad interactions | United States and other countries where Google operates |
| Google LLC (Google Play) / Apple Inc. (App Store) | Process payments and refunds | Purchase and transaction information (handled under their own privacy policies) | United States and other countries |
| Unity Technologies | Run the game engine and the in-app purchase library | Technical information such as an installation identifier, device and app information | United States and other countries |
| Amazon Web Services, Inc. | Host our game server (Android only) | Anonymous game ID, results, weekly goal progress, play-time summaries, progress, IP address and basic request information | United States |
| SuperX account, operated by MIBC Inc. (only if you approve Mission link) — SuperX server for Indonesia, the Philippines or Brazil | Check missions and provide benefits in SuperX services (including points) | Game-specific link ID, completed city numbers, play time and event time, play-time summaries, weekly results | The country of the SuperX service you use |
We may also disclose information if the law requires it, or to protect the rights and safety of our users or of us.
5. International transfers
The providers above may process information outside your country, including in the United States. The information is transferred over the internet when you use the Service. Where required (for example for users in the EEA and UK), transfers rely on safeguards such as the European Commission's Standard Contractual Clauses used by these providers. Users in Korea: the items, recipients, countries, purposes and timing of overseas transfers are listed in section 4, and retention periods in section 6; you may refuse personalised advertising as described in section 3.
6. How long information is kept
- Game data on your device — until you delete the app or its data.
- Advertising and technical data — kept by Google and Unity under their own retention policies.
- Anonymous guest ID, overall progress (highest stage, numbers of plays and clears, total play time, country) and link information on our game server — removed 24 months after you last open the game or finish a stage (in practice between 24 and 25 months), or earlier when you delete it (section 8).
- Individual game report identifiers — removed automatically after 30 days.
- Daily play counts and weekly goal progress — removed automatically after 50 to 60 days.
- Play-time summaries (5-minute periods) — removed automatically after 3 days; the marker used to ignore a summary sent twice is removed after 7 days.
- Server request logs — kept for 14 days for security and troubleshooting. The server does not separately store your IP address in the guest profile.
- E-mails you send us — as long as needed to answer you and meet legal obligations.
7. Children
The Service is for a general audience and is not directed to children under 13 (or the higher age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.
8. Your rights and deleting your data
Depending on where you live (for example in the EEA, the UK, Korea or US states such as California) you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict its use, to opt out of personalised ads, and to withdraw consent. We will not treat you differently for using these rights.
- Uninstalling the Service deletes ordinary game data on your device. The anonymous ID kept in Google Block Store may remain for reinstall or device transfer.
- Server records (Android) — two ways to delete them. (1) In the game: use Delete my data in the game's Settings. This removes the guest account records and mission link from our server and replaces the local guest ID. Your game progress on this device remains. (2) By e-mail: write to support-ldt@lfbe.io with the short inquiry number shown in Settings so that we can find your records, and we will delete them and any mission link within 30 days. Use this if the delete button is not shown (for example while our server is unavailable) or you have already uninstalled the game. Play-time totals already attached to a mission link ID are not deleted separately; they expire automatically within 3 days.
- Deleting your data also deletes your saved progress, earned-amount counters and restore code on our game server. Technical markers that cannot identify you expire on their own: duplicate-protection markers for stage reports (30 days) and for play-time reports (7 days), shared play-time slots of a linked mission account (3 days) and hashed-IP counters for restore-code attempts (4 hours). We keep no data about you after deletion for security or fraud-prevention purposes. Records already provided to the SuperX mission service are kept under that service's own policy.
- The iPhone version keeps no data on our game server, so there is nothing to delete there.
- Ad choices can be changed as described in section 3.
- For any other request, e-mail support-ldt@lfbe.io. We reply within 30 days.
You also have the right to complain to a data protection authority — for example your local authority in the EEA, the UK Information Commissioner's Office, or the Personal Information Protection Commission in Korea.
You can also send a request with the web form: Delete my data
9. Security
Information sent between the Service and our game server is encrypted in transit, and access to our systems is restricted. No service is completely secure, but we work to protect your information.
10. Changes
We may update this policy, for example when we add new features. We will change the date above and, for important changes, tell you in the Service.
Contact
QUANTUM IX UNITED INC. — privacy contact: support-ldt@lfbe.io